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About Infor
Managing the Business of Government.
Hansen Information Technologies is the leading supplier
of application software that helps manage the operations
of government. Hansen's leading edge products aggregate
citizen and business requests for services and business
transactions, across the enterprise, offering multiple
channels (i.e. web portal, kiosk, front counter, telephone,
and email) of secured access to back-office functions.
Hansen supports over 450 governments, including state,
city, county, and special districts, covering over
80 million people who conduct over 1.2 billion transactions
a year. The company is a privately-held corporation
that employs 250 employees. Headquartered in Sacramento,
California, the company has offices in Auckland, London,
Perth, Melbourne, Mississauga (Toronto) and Sydney.
Hansen's enterprise product suite includes the following integrated solutions:
Citizen Relationship Management (CRM)
- Code Enforcement
- Complaints
- Dispatching
- Knowledge - Base
- Services Requests
Revenue Management
- Assessments
- Fines
- Grants
- Property Taxes
- Permits and Licenses
- Special Fees
- Utility Billing
Operations Management
- Building Permits
- Budget Management
- Business Licensing
- Code Enforcement
- Condition Assessments
- Fleet Management
- Materials Management
- Operations & Maintenance
- Parks & Recreation
- Public Works
- Sanitary Sewer Management
- Stormwater Management
- Transportation
- Timesheet Reporting
- Treatment Plant Maintenance
- Water Distribution Management
- Work Order Management
Business Intelligence
- Business Scorecards
- Performance Metrics
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