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Yahoo!Commerce City, Colorado, Implements Hansen 8 Web-Based Permitting System
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"Hansen's interface, built on a Web-based platform, was superior to anything else we evaluated," said Keith Fuchser, Commerce City's Business Process Manager. "Hansen 8 Permitting will allow more city employees to access the information needed to help citizens get through the permit process easier. With better reporting, and the improved technology on the back end, Hansen's Permitting will help Commerce City's staff, and even customers, process and track permits much more efficiently."
Hansen's on-site implementation team worked in conjunction with Fuchser and Permit Tech Supervisor Ann Freiberg to set up the new system, and some improvements are already visible. In 2006, Commerce City used 30 different permit types, but with the Hansen software, they have now consolidated those into 14 types.
This marks the end of implementation phase one (building permits), and marks the beginning of phase two, which will include use-permits and business and trade licensing. Hansen will also be interfacing the new system with the Tele-Works IVR (interactive voice recognition) solution.
About Commerce City, Colorado
Commerce City, a suburb located northeast of Denver with a population of about 45,000, is expected to grow 37 percent in the next five years. The city's Prairie Gateway Project, scheduled to open in the spring of 2007, includes a new MLS Soccer Stadium for the Colorado Rapids, the new Environmental Learning Center at the Rocky Mountain National Wildlife Refuge, a new civic center, youth sports fields, and a wealth of retail and commercial space. Commerce City government employees will be moving to the new civic center in April 2007. To learn more about Commerce City, please visit http://www.c3gov.com.
About Hansen Information Technologies
Founded in 1983, Hansen(R) is the world's leading provider of intelligent and adaptive solutions that manage the transactions of government. Hansen's integrated suite of performance management solutions includes Enterprise Asset Management (EAM), Building Permit, Business Licensing, Business Intelligence, CIS Billing, Citizen Relationship Management (CRM), Code Enforcement, Financials, GIS, HR & Payroll, Property Tax, Timesheet Reporting, Transportation, and Web Portal applications. Major customers include 15 of the 25 largest city and county governments in the United States.
Headquartered in Rancho Cordova, California, the company employs over 350 people and has offices in Auckland, London, Melbourne, Perth, Sydney, and Toronto. In March 2006, Hansen became a portfolio company of Golden Gate Capital, a $2.7 billion private equity firm based in San Francisco. For more information, please visit www.hansen.com.
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