San
Antonio Water System Selects Hansen 8 to Provide Web-Based
Enterprise Resource Software System; $21 Million Contract to
Provide CIS Billing, Asset Management, Permitting, Financials,
Human Resources, and GIS
RANCHO CORDOVA, Calif.
--(Business Wire)-- Aug. 24, 2006 -- Hansen Information
Technologies (Hansen(R)) today announced its selection by San
Antonio Water System (SAWS) to provide a comprehensive
Enterprise Resource Software System (ERSS) as part of a
ten-year, $21.1 million contract. As the prime contractor and
systems integrator for the project, Hansen will lead a team of
public sector experts that include Lawson, Selectron,
Hewlett-Packard, and Oracle Corporation. Project
implementation will span 28 months, and Blue Heron Consulting
will provide quality assurance and oversight assistance
throughout this period.
"Like any high-performance organization, SAWS
is committed to providing outstanding customer service," said
SAWS CEO David Chardavoyne. "This information system project
will help move us to a new level of operational efficiency.
And that can only mean better service and better value for our
customers. Now that we've signed the contract, we're ready to
dig in and get down to the real work--work that will
positively impact every area of our organization and the
quality of service we provide."
The Hansen solution
will replace a number of legacy applications at SAWS. CIS
Billing was the main driver for the ERSS project, but the new
solution will help automate SAWS' business processes across
the organization.
"The solution we put together for
SAWS is based on our latest Microsoft .NET technology. SAWS
identified their need to procure a complete ERSS solution with
CIS Billing as the main focal point to better serve their
customers," said Carlos Thomas, Managing Director, Hansen CIS
& Tax Billing. "The Hansen solution will allow SAWS to
start the process with the developer, create the assets and
billing accounts, manage the billing process, and pass
financial information to the G/L at the end of the day. It's
effective, efficient, and completely scalable."
The
SAWS water and wastewater system serves the seventh-largest
city in the United States. With more than 9,600 miles of main,
the SAWS system would stretch from San Antonio to Australia if
laid end to end. With the procurement of the Hansen system,
SAWS will have an increased capability to obtain pertinent
infrastructure information from various departments to assist
in the repair and maintenance of this large system.
- Blue Heron Consulting - Quality Assurance
& Project Management
In order to meet the needs of
SAWS' long-term operational plan and specific efficiency and
cost requirements, Hansen and SAWS worked together for over 14
months before this contract was awarded. The procurement
process also included nine visits to the sites of other Hansen
software users, and over three months of detailed contract
negotiations. Hansen and SAWS have made available to the
public a copy of SAWS' original Request for Competitive Sealed
Proposal (RCSP), as well as the Vendor Demonstration Script.
Both of these documents are available at Hansen's Web site at
">http://www.hansen.com/saws/default.asp.
San Antonio Water System
------------------------
Financial Highlights
Total Assets: $2.7 billion
Capital Assets: $2.3 billion
(Net of Depreciation)
Revenues: $328 million
Infrastructure Highlights
Water Services: 325,944
Wastewater Services: 354,878
Service Area (square miles): 620
Miles of Water Main: 4,404
Miles of Sewer Main: 5,237
Miles of Recycled Water Main: 75
Fire Hydrants: 23,212
Well Pumps: 102
High Service Pumps: 154
Pumping Capacity (MGD): 981
Pump Stations: 66
Ground Storage Tanks: 47
Elevated Storage Tanks: 16
Hydro-pnuematic Tanks: 23
Storage Capacity: 142
Source: SAWS, 2005 Annual Report & CAFR
About San Antonio Water System
Since
1992, SAWS has provided leadership in managing and developing
water resources in the San Antonio region. Water and
wastewater services are provided to more than one million
consumers. The utility's complex infrastructure includes water
and sewer mains, water meters, wells, pumps, storage tanks,
treatment facilities, and pump stations.
SAWS is
committed to delivering superior water-related products and
services at a reasonable cost for the benefit of the entire
San Antonio community. That commitment is at the forefront of
the utility's recently-adopted mission statement: Proudly
serving our customers and helping communities flourish with
plentiful, quality, affordable water services.
For
more information, visit SAWS on the Web at: www.saws.org.
About Hansen Information Technologies
Founded
in 1983, Hansen(R) is the world's leading provider of
intelligent and adaptive solutions that manage the
transactions of government. Hansen's integrated suite of
performance management solutions includes Enterprise Asset
Management (EAM), Building Permit, Business Licensing,
Business Intelligence, CIS Billing, Citizen Relationship
Management (CRM), Code Enforcement, Financials, GIS, HR &
Payroll, Property Tax, Timesheet Reporting, Transportation,
and Web Portal applications. Major customers include 15 of the
25 largest city and county governments in the United States.
Headquartered in Rancho Cordova, California, the company
employs over 300 people and has offices in Auckland, London,
Melbourne, Perth, Sydney, and Toronto. In March 2006, Hansen
became a portfolio company of Golden Gate Capital
(www.goldengatecap.com), a San Francisco-based, $2.7 billion
private equity firm. For more information, please visit
www.hansen.com.
