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Hansen Information Technologies (Hansen®), a leading provider of enterprise applications for the public sector market, today announced that

The Municipality of Anchorage, Alaska, has gone live with Hansen Code Enforcement. Citizens of the Municipality can now file and track code enforcement complaints instantly via a new, state-of-the-art system. Through a Web interface, citizens now have a simple-to-use and easily accessible way to submit and track code enforcement related complaints. The Web interface is a "public" view into the new Hansen Code Enforcement tracking system. The system enables employees and code enforcement officers to efficiently track, manage and resolve violations of Anchorage's codes, ordinances, and rules. Prior to the new system, the various agencies responsible for code enforcement used a mixture of incompatible systems and different processes to deal with code violations, which often resulted in uneven enforcement, confusion and delays. The old disparate systems were "desk-bound," forcing field officers and employees to rewrite and transfer notes to the appropriate systems when they got back to the office.

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