City of Seattle Adds Hansen’s DynamicPORTAL® to Existing Suite of Hansen Solutions
Contact
Juli Rose
P: (916) 921-0883, ext. 3511
E: juli.rose@hansen.com
RANCHO CORDOVA, CA—November 14, 2006—Hansen Information Technologies (Hansen®), a leading provider of enterprise applications for the public sector market, today announced that the City of Seattle, Washington has gone live with Hansen’s DynamicPORTAL® to manage online permits for the City’s Department of Transportation.
With DynamicPORTAL integrated into the City’s current online web architecture, contractors will now be able to apply for Street Use Right-of-Way permits through the City’s Web site, www.seattle.gov. DynamicPORTAL is the latest addition to the suite of Hansen solutions that Seattle began using in 2001. The City also currently uses Hansen’s Street, Licensing, Inventory Control, Accident, and GeoAdministrator modules.
“It’s a huge customer service advancement to make permits available online for many of our customers,” said Anne Fiske-Zuniga, Deputy Director of the Seattle Department of Transportation. “Our frequent permitees say that it’s easy and saves them a trip downtown.”
Hansen’s DynamicPORTAL for permits provides full-service, over-the-counter permitting, as well as the ability to query information about existing large-scale projects while online. As a citizen fills in the required data (using a customized wizard based on the City’s existing business process), the data is validated and transmitted directly to the Hansen permit module. Currently, the City processes approximately 10,000 new Street Use permits per year.
“By using DynamicPORTAL for online permitting, the City of Seattle will be able to significantly reduce foot traffic at the City’s Department of Transportation permitting desk,” said Hansen DynamicPORTAL Project Manager Juan Ortiz. “This will free up department personnel to focus on complex right-of-way issues and projects while still providing excellent customer service.”
For more information about the City's online permitting system, please click here.

About Hansen Information Technologies
Founded in 1983, Hansen® is the world's leading provider of intelligent and adaptive solutions that manage the transactions of government. Hansen's integrated suite of performance management solutions includes Enterprise Asset Management (EAM), Building Permit, Business Licensing, Business Intelligence, CIS Billing, Citizen Relationship Management (CRM), Code Enforcement, Financials, GIS, HR & Payroll, Property Tax, Timesheet Reporting, Transportation, and Web Portal applications. Major customers include 15 of the 25 largest city and county governments in the United States.
Headquartered in Rancho Cordova, California, the company employs over 330 people and has offices in Auckland, London, Melbourne, Perth, Sydney, and Toronto. In March 2006, Hansen became a portfolio company of Golden Gate Capital, a San Francisco-based, $2.7 billion private equity firm. For more information, please visit www.hansen.com.