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Online Complaints |
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Seamless Online Reporting
The Customer Service DynamicPORTAL gives your citizens a chance to submit complaints, report problems, and request services from your existing Web site. Citizens receive electronic status updates as their requests pass through your existing Hansen Customer Service system. Hansen’s wizard based submission process guides citizens through the data gathering process. Your service agencies will receive complete and professional problem reports and descriptions that are mapped and logged automatically in your system for tracking and follow-up.
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